This is sad.
A fellow had a ticket to fly Southwest for his uncle’s funeral.
Fellow weighs 400 pounds. He said he could fit in the seat, that he flies “all the time” and said he’d even sit with his arms crossed over his chest to avoid bothering anyone.
Southwest said no, that he was just too big, and said he’d have to buy a second seat. The guy says, fine. Problem: there is no second seat. The flight is booked. Man misses funeral.
A lot of flights are booked solid these days, particularly during holiday periods. Here’s what the man should have done, according to Southwest’s “guidelines for customers of size“: he should have pro-actively booked two seats in advance. Guess he’ll know next time.
The guy says Southwest is giving him a refund. Better than a poke in the eye with a sharp stick, I guess.